Conflict is an inevitable part of life. When managed constructively it can lead to collaboration, innovation and growth. The cost of poorly managed conflict takes its toll and can affect our health, wellbeing and performance. This workshop invites participants to explore their personal conflict style and strategies and apply proven collaborative problem-solving skills for making conflict work.
Upon completion of this course, participants will be able to:
- Understand the nature of conflict.
- Explain how conflict styles impact relationships
- Recognize how thoughts, attitudes, actions and reactions impact conflict resolution
- Explore and practice collaborative problem-solving skills for resolving conflict