When people feel respected, they thrive. Leaders play a critical role in the health, safety and performance of the workplace, by promoting accountability for behaviour at work. By incorporating real-life discussion and application scenarios, this workshop equips leaders with the concrete tools they need for leading a culture of civility and respect.
Upon completion of this course participants will be equipped to:
- Describe the importance of leading a culture of civility and respect
- Explain the impacts of unprofessional and destructive workplace behaviours
- Identify the leader’s role and responsibilities for promoting a culture of civility and respect
- Apply communication and coaching strategies for holding team members accountable for their behaviour at work.